Terms of Service
A. Status of These Terms
We reserve the right to amend or update these Terms at any time to reflect changes in our services, legal requirements, operational needs, or technological developments. Any updated version will take effect immediately once published on dave-mgrovermobilemechanic.co.uk. If you do not agree with the revised Terms, you must stop using our services.
By booking vehicle repair or maintenance services via phone or through our website, you agree to be bound by the latest version of these Terms. These Terms govern the agreement between you and us in relation to booking arrangements and payment handling for automotive services. Our goal is to ensure a clear, efficient, and reliable booking experience for all customers.
dave-mgrovermobilemechanic.co.uk is a trading name of our company. These Terms form a legally binding agreement covering your use of our website and booking system. By accessing or using our services, you confirm your acceptance of these Terms along with our Booking Policies.
Important Notices
- Our liability is limited as outlined in Sections C and D below.
- We are not responsible for the quality or outcome of services, as all work is carried out by independent mobile mechanics (see Section D).
B. Definitions
Auto Services
Vehicle repairs, servicing, diagnostics, maintenance, and inspections carried out by independent mobile mechanics arranged through dave-mgrovermobilemechanic.co.uk.
Booking Policies
Terms covering confirmation fees, cancellations, rescheduling, missed appointments, and any additional charges. Customers should review these before confirming a booking.
Mobile Mechanic
An independent professional who provides automotive repair or maintenance services and may be listed or promoted through dave-mgrovermobilemechanic.co.uk.
C. Our Role
dave-mgrovermobilemechanic.co.uk acts solely as a booking and referral platform. We connect customers with independent mobile mechanics who operate their own businesses, manage their own schedules, and trade under their own names.
All agreements regarding services—including pricing, scope of work, payment terms, warranties, parts, and outcomes—are made directly between you and the assigned mechanic.
We do not handle disputes, determine liability, or provide refunds for completed services. However, we may assist by sharing the mechanic’s contact details to help resolve issues where possible.
Once the booking confirmation fee has been paid, the service is purchased directly from the assigned mobile mechanic, not from dave-mgrovermobilemechanic.co.uk.
D. Service Information and Limitation of Liability
Our website advertises a range of automotive services provided by independent mobile mechanics. We may offer general descriptions, estimated pricing, and booking support.
Mobile mechanics are not employees, agents, or representatives of dave-mgrovermobilemechanic.co.uk. They operate independently and are fully responsible for the legality, safety, and quality of their work.
To the fullest extent permitted by law, dave-mgrovermobilemechanic.co.uk accepts no liability for any loss, damage, delays, dissatisfaction, or disputes resulting from services carried out by a mobile mechanic.
E. Mechanic Availability
We will always try to match you with a local mechanic. If one is not available in your immediate area or at your preferred time, we may arrange for a mechanic from a nearby location.
F. Booking Policies
Non-Refundable Confirmation Fees
Confirmation fees are non-refundable if you choose to cancel your booking.
Failure to Provide Service
If we are unable to assign a mechanic, or if the mechanic does not attend the appointment, you may request a full refund of the confirmation fee.
Sharing of Contact Information
Your contact details may be shared with the assigned mechanic solely to complete the booked service.
Cancellations Beyond Our Control
If an appointment cannot proceed due to circumstances beyond our control (such as mechanic unavailability), we reserve the right to cancel the booking. In such cases, a full refund will be issued.
G. Payment for Auto Services
All services are purchased directly from the assigned mobile mechanic. Final pricing may vary depending on:
- Vehicle make and model
- Your location
- Urgency of the repair
- Complexity of the work
- Parts required
Before work begins, you must confirm directly with the mechanic:
- Labour rates
- Diagnostic fees (if applicable)
- Cost of parts
- Estimated total cost
H. Contact Information
If you have any questions about these Terms, please contact us:
07700184164
We are always happy to help.